# Kanen Coffee – Espresso Machine Troubleshooting Guide

> Expert solutions for the 20 most common espresso machine problems, from Berkeley's espresso repair specialists since 2011.

## About This Site
This is the official troubleshooting guide for Kanen Coffee customers and espresso enthusiasts. It covers water flow issues, temperature problems, taste problems, grinder troubleshooting, and maintenance guidance.

## About Kanen Coffee, LLC
- Bay Area Espresso Machine Experts — Sales, Repairs & Service since 2011
- La Marzocco Authorized Service Provider
- Authorized dealer: Lelit, Breville, Eureka, Baratza, Rancilio
- Location: 2319 Fourth Street, Berkeley, CA 94710
- Phone: (510) 859-4425
- Email: service@kanencoffee.com
- Hours: Mon–Fri 12pm–5pm (by appointment)

## Services
- In-shop espresso machine repair (average $350–$450)
- Mail-in espresso machine repair (nationwide)
- Commercial espresso machine repair
- Espresso machine sales (new & refurbished)
- Barista training and machine demos

## Machines We Repair
Ascaso, Anza, Baratza, Bezzera, Breville, Bunn, Ceado, Delonghi, Diletta Bello, ECM, Egro, Elektra, Expobar, Eureka, Gaggia (select models), Isomac, Izzo, Jura (all models), La Cara, La Pavoni, La Marzocco, La Spaziale, Lelit, Lucca, Nuova Simonelli, Pasquini, Profitec, Olympia, Quick Mill, Rancilio, Rocket Espresso, Saeco/Philips (select models), San Remo, Schaerer, Thermoplan, Vibiemme, Zacconi, Mazzer, Wilbur Curtis

## Grinders We Service
Eureka, Baratza, Breville, Mazzer, Compak, Mahlkonig, Rancilio, and most major brands

## Topics Covered on This Page
1. Espresso machine not pumping water
2. Espresso coming out too slowly
3. Weak or watery espresso
4. Espresso machine leaking water
5. Machine not heating up
6. Steam wand not working
7. How to descale an espresso machine
8. Espresso tastes bitter
9. Espresso tastes sour
10. Grinder runs but no output
11. No crema on espresso
12. Machine making loud noises
13. Pressure gauge problems
14. Machine overfilling shots
15. Display error codes
16. Machine overheating
17. Portafilter stuck or won't lock
18. Machine won't turn on
19. Metallic or strange taste
20. Repair vs. replacement decision guide

## Additional Resources
- Grinder troubleshooting: https://help.kanencoffee.com/grinder-issues.html
- Book a repair: https://www.kanencoffee.com/book-appointment
- Machines we repair: https://www.kanencoffee.com/espresso-machine-repairs
- Shop espresso machines: https://shop.kanencoffee.com
- FAQ: https://www.kanencoffee.com/faq
- Contact: https://www.kanencoffee.com/contact-us

## Links
- Main site: https://www.kanencoffee.com
- Online store: https://shop.kanencoffee.com
- Help/Troubleshooting: https://help.kanencoffee.com
- Facebook: https://www.facebook.com/kanencoffee
- Instagram: https://www.instagram.com/kanencoffee